Why Sphaero

Zagada has created its branded Sphaero Alliance service to help you solve one business problem. Isn’t that great. Think of it, all our research, investment, negotiations, assessment, evaluation and analysis is centered on helping American businesses solve one singular problem – The problem of Performance – operational and financial performance. Companies believe that to enhance performance or to be more profitable, they have to do so by two ways: cut costs or enhance efficiency. Six sigma technology optimization gurus are vigorously preaching their performance theology as the holy grail.

Others optimization chieftains are suggesting corporations get rid of under- performing clients and principally focus on the clients make our lives easy. While these approaches offer some value to the bottom line we believe that approach is based on a mis-diagnosis of the problem at the root of corporate performance. Zagada has created Sphaero from a radically different premise. We believe that profit maximization and performance enhancement is realized and sustained from an exceptional devotion to the Service of Enchantment™ in delivering the best customer care experience.

While our vendor portfolio members believe in and use technology and innovation to drive that value, the experience gained from their day to day interaction with American businesses and consumers cannot be understated. A nuanced word, a timely comment, an intimate understanding of what bothers you, your client frustrations, how you like your toast, what worry’s you and the like, are all part of the intimate frustrations your client face. The Caribbean mind set is best equipped to care for your clients and projects. The Sphaero Alliance is America’s service delivery alliance partner purely crafted to deliver value to your organization and help you perform better.

Market Focus

While our vendor portfolio partners currently serve a wide range of clients in various market segments, Zagada has positioned its Sphaero business development efforts to secure long term contracts from financial services companies. We are deeply committed to providing superlative services to the Insurance, Banking, Securities & Brokerage, Finance & Accounting, Mutual Funds and Mortgage companies.

Our deep and rich experience in this area coupled with our capacity to care and deliver value to your clients will help you deliver superior client satisfaction and result in exceptionally improved financial and operational performance. Our domain expertise becomes your asset.

Market Segment Focus

• Finance & Accounting:
Accounts payable, accounts receivable, General Ledger and fixed asset accounting, reporting and regulatory filings, company registration, trust company formation, legal advisory, collections

• Banking:
Retail lending, mortgage processing, retail banking and account management, cash management, trade services, lease and loan processing, investment banking support, Credit cards services

• Securities Industry:
Custodians and Fund Administrators, Investment Managers, Investment Banking and Brokerage firms,
Market Data and Analytics providers

• Insurance:
Life, non-life, intermediaries, re-insurance services