Our Services

Our Isosilus™ Function

In designing our Sphaero Alliance offering for you, we were possessed with solving one singular business problem, as we have stated before. How do we enhance corporate performance? Consequently, in availing our vendor portfolio to you as corporate buyers, we constructed our service as a “strategy function.” This meant that all that we offer had to directly or indirectly support your internal strategy to enhance performance. We have define this strategy function as The Isosilus Function, and it required that we ask and respond to three performance related questions on business, technology and tactic. The clarity and force of these questions we asked on your behalf are powerful simply by asking them to gain a strategic advantage in the marketplace. We asked the following:

• Business Strategy: How can we help you better Enchant your clients?

Our response was to distill our hospitality-care dividend as a distinct asset class that could be effectively used to enhance corporate performance. Furthermore, we package our service delivery to you into four distinct platform and two value added support services. They include: Contact center services, Business Process Services, Site Selection & Expansion Services and Professional & Corporate Services. Our added value services include Sphaero Concierge (our private jet and travel services) and Zagada Advisory offering customized advisory services.

• Technology Strategy: How can we use technology to optimize client value?

Our response was to focus on the effective design and use of the digital platform in delivering that service. Our vendor partners already have state of the art technology deployed in their centers and offices.

• Tactical Strategy:

What singular asset can we immediately deploy on your behalf to impact performance today tomorrow and the future? It is one thing to identify and recognize an asset. It is quite another matter to tactical and effectively deploy that asset to optimize corporate performance. Your decision to use our vendor portfolio members is a tactical use of our vendor portfolio members hospitality-care dividend is an excellent use of tactic. We welcome your participation.