Caribbean Contact Center & BPO Report 2008-2010 Published by Zagada Institute Projects Caribbean Outsourcing Talent Base Surpassing 100,000 by 2010

Call Center around the world

Dominican call centers cashing in on U.S. connection [The Miami Herald]

India IT Services Executive Report 2007 Published by Zagada Institute and Waagstein Research

Mexico Executive Call Center Report 2007 Published by Zagada Institute Region’s Research and Analytics Firm

Brazil Executive Call Center Report 2007 Published by Zagada Institute Region’s Research and Analytics Firm

Argentina Executive Call Center Report 2007 Published by Zagada Institute Region’s Research and Analytics Firm

Zagada Chooses CSS Power as its Premier Power Solution

InterAmerican Dialogue Captures Zagada CEO's insight on Nearshoring

New Research from Zagada Institute- Central America Report

Miami Herald "Outsourcers finding solution in the Americas"

Zagada Selects SER Solutions As Premiere Outbound Solutions Member for its Sphaero Alliance

Verizon to Sell Latin America Operations

Central America, Latin America- The Future Of Outsourcing

Sun Sentinel article: "Caribbean Call Centers Booming"


Caribbean - Nearshore - Agent Positions Doubles and Projected to Reach 50,000 by December 2006

Mckinsey Quarterly invites Zagada Markets CEO and Sphaero Alliance Chariman to Join Mckinsey Quarterly Online Executive Panel

Zagada Markets CEO Philip Dickenson Peters Invited to Join Google Gmail Beta Testing Invitation Only Group

Sun Sentinel interviews Philip Dickenson Peters on Precision Response Expansion into the Caribbean

Zagada Markets Selects Avbase Flight Services for its Sphaero Concierge Private Jet Brand Expansion

Sun Sentinel Front Page Feature on Philip Dickenson Peters Book Caribbean WOW 2.0 as a Catalyst for Caribbean Heritage Bill 570 Before U.S Congress

Sphaero Alliance member Indusa Global Receives Coveted Level 4 SEI CMM Ratings- A Caribbean first