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Caribbean Contact Center & BPO Report 2008-2010 Published by Zagada Institute Projects Caribbean Outsourcing Talent Base Surpassing 100,000 by 2010
Call Center around the world
Dominican call centers cashing in on U.S. connection [The Miami Herald]
India IT Services Executive Report 2007 Published by Zagada Institute and Waagstein Research
Mexico Executive Call Center Report 2007 Published by Zagada Institute Region’s Research and Analytics Firm
Brazil Executive Call Center Report 2007 Published by Zagada Institute Region’s Research and Analytics Firm
Argentina Executive Call Center Report 2007 Published by Zagada Institute Region’s Research and Analytics Firm
Zagada Chooses CSS Power as its Premier Power Solution
InterAmerican Dialogue Captures Zagada CEO's insight on Nearshoring
New Research from Zagada Institute- Central America Report
Miami Herald "Outsourcers finding solution in the Americas"
Zagada Selects SER Solutions As Premiere Outbound Solutions Member for its Sphaero Alliance
Verizon to Sell Latin America Operations
Central America, Latin America-
The Future Of Outsourcing
Sun Sentinel article: "Caribbean
Call Centers Booming"
Caribbean - Nearshore - Agent Positions
Doubles and Projected to Reach 50,000 by December 2006
Mckinsey Quarterly invites Zagada
Markets CEO and Sphaero Alliance Chariman to Join Mckinsey Quarterly Online
Executive Panel
Zagada Markets CEO Philip Dickenson
Peters Invited to Join Google Gmail Beta Testing Invitation Only Group
Sun Sentinel interviews Philip Dickenson
Peters on Precision Response Expansion into the Caribbean
Zagada Markets Selects Avbase Flight
Services for its Sphaero Concierge Private Jet Brand Expansion
Sun Sentinel Front Page Feature on
Philip Dickenson Peters Book Caribbean WOW 2.0 as a Catalyst for Caribbean
Heritage Bill 570 Before U.S Congress
Sphaero Alliance member Indusa Global
Receives Coveted Level 4 SEI CMM Ratings- A Caribbean first |