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Mexico IT Services Executive Report 2008

Order your copy of the new Zagada Institute Mexico IT Services Executive Report 2008. You'll get a complete analysis of the market and its operators.

Click here to review report and order

Brazil IT Services Executive Report 2008

Order your copy of the new Zagada Institute Brazil IT Services Executive Report 2008. You'll get a complete analysis of the market and its operators.

Click here to review report and order

India IT Services Executive Report 2007

Order your copy of the new Zagada Institute India IT Services Executive Report 2007. You'll get a complete analysis of the market and its operators.

Click here to review report and order

Mexico Executive Call Center Report 2007

Order your copy of the new Zagada Institute Mexico Executive Call Center Report 2007. You'll get a complete analysis of the market and its operators.

Click here to review report and order

Brazil Executive Call Center Report 2007

Order your copy of the new Zagada Institute Brazil Executive Call Center Report 2007. You'll get a complete analysis of the market and its operators.

Click here to review report and order

Argentina Executive Call Center Report 2007

Order your copy of the new Zagada Institute Argentina Executive Call Center Report 2007. You'll get a complete analysis of the market and its operators.

Click here to review report and order

Central America Call Center Report 2007

Order your copy of the new Zagada Institute Central America Call Center Report 2007. You'll get a complete analysis of the market and its operators.

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Caribbean Call Center Report 2005

Order your copy of the new Zagada Institute Caribbean Call Center Report 2005. You'll get a complete analysis of the market and its operators.

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United Nations (UNCTAD) Outsourcing Services Report 2004
A detail study on global labor with a specific focus on the positive benefits to service jobs on developing economics growth resulting from the outsourcing phenomenon.

United Nations ICT Task Force Caribbean Digital Diaspora Network Paper
Paper summarizes the key building blocks and strategic initiatives that the Caribbean and its Diaspora should undertake to fully harness the power of Information Communication Technology (ICT) as a catalyst for regional growth.

Caribbean Travel & Tourism Impact Study 2004
A World Travel & Tourism Council (WTTC) study on the impact of travel and tourism on jobs on the economy in the Caribbean. The WTCC is the business leaders forum for travel & tourism.

Digital GNP Working Paper
A Zagada Institute paper on the new business model requirements and strategy for regional businesses and economic development agencies seeking to leapfrog traditional constraints with the use of digital technology and strategic thinking. Presented at the 2003 Euro Money – Latin Trade Conference at Casa de Campo in the Dominican Republic.

CARICOM ICT Agenda 2003
A document outlining the Caribbean Community’s (CARICOM) strategic plan for harnessing ICT for economic and social well being.

Cambridge University Nearshore Study
U.K based Cambridge University critically evaluates the merits and demerits of comparative Caribbean island markets. A case study method.

Carnegie Mellon University Sourcing Model Document
This document outlines the sourcing protocol being developed by Carnegie Mellon to bring standardization to the global sourcing process.

Carnegie Mellon University IT & eServices Model
A document outlining the modular approach to IT & services practice

Wharton ITBPO Document
A Wharton Business School document evaluating the dynamics at play in the Information Technology - Business Process Outsourcing marketplace.

CARICOM Treaty of Chagaramas With ICT Addendum
The complete July 4th 1973 treaty establishing the Caribbean Community, with its 1998 ICT addendum.



 

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